The Top 25 Things Every Content Management Vendor Should Know About What their Customers Want

I co-wrote this white paper back in April 2003. My co-author was Leslie O’Flahavan, who runs EWriteOnline. Almost 1,000 people downloaded the paper back then!

At the time, here’s what we said about it:

This report comes from a recent discussion among content owners about what they want their content management systems to offer. The discussion took place at a recent national content management conference.

Content management vendors should read this report to better understand the needs of their business users. This report will also be useful for anyone in the process of buying a content management system or upgrading their current CMS.

How much of the paper is still relevant? You decide.

Download it here: 25_Things_White_Paper (PDF, 83kb)

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